FAQ

We address common queries and provide useful information about our platform and services. If you have any additional questions, feel free to reach out to our customer support team for further assistance.

• What is Klinik Haus?

Klinik Haus is a listing platform designed to connect individuals with hospitals and clinics worldwide. We facilitate the search process by matching individuals seeking surgeries or medical treatments with the most suitable healthcare providers based on their preferences and location.

• How does Klinik Haus work?

To use Klinik Haus, you can follow these simple steps:

a. Explore our listings of hospitals and clinics.

b. Submit your phone number and country to indicate your interest in a particular surgery or treatment.

c. Our team reviews your requirements and matches you with appropriate healthcare providers.

d. You receive the contact information of the recommended hospitals or clinics.

e. Contact the healthcare providers directly to discuss your needs and make arrangements.

• Is Klinik Haus a healthcare provider?

No, Klinik Haus is not a healthcare provider. We are a platform that connects individuals with hospitals and clinics. We do not participate in the actual provision of medical services. Our role is to facilitate the connection between patients and healthcare providers.

• How can I trust the quality of the listed hospitals and clinics?

At Klinik Haus, we prioritize quality and reputation. We carefully curate our listings to include reputable healthcare providers with a proven track record of delivering excellent medical care. We also encourage users to review and share their experiences to contribute to building a trusted community.

• How much does it cost to use Klinik Haus?

Klinik Haus is a free platform for users. There are no charges or fees associated with browsing our listings or submitting your contact information. However, please note that the medical services provided by the hospitals or clinics may have associated costs, which you should discuss directly with the healthcare providers.

• Can I book appointments or surgeries through Klinik Haus?

No, Klinik Haus does not handle appointment bookings or surgeries. Once we provide you with the contact information of the recommended healthcare providers, you can reach out to them directly to schedule appointments, discuss treatment plans, and make necessary arrangements.

• What if I have specific medical requirements or preferences?

When submitting your contact information, please provide as much detail as possible about your specific medical requirements or preferences. This information will help us in matching you with the most appropriate healthcare providers.

• What if I have a complaint or issue with a healthcare provider?

If you encounter any issues or have a complaint about a healthcare provider, we encourage you to first address it directly with the provider in question. If the matter remains unresolved, please contact our customer support team, and we will do our best to assist you.

• Is my personal information safe with Klinik Haus?

We take data privacy and security seriously. Your personal information will be handled in accordance with our Privacy Policy. We do not share your contact information with third parties without your consent, except for the purpose of connecting you with healthcare providers.

• How can I provide feedback or share my experience with Klinik Haus?

We value your feedback and encourage you to share your experience with us. You can reach out to our customer support team or provide reviews and ratings on our platform. Your feedback helps us improve our services and assists other individuals in making informed decisions.

If you have any further questions or need assistance, please don't hesitate to contact our customer support team. We are here to help you throughout your journey with Klinik Haus.

Disclaimer: The information provided in this FAQ is for general purposes only and should not be considered medical advice. It's important to consult with healthcare professionals for personalized guidance and recommendations.