Confidentiality

We sincerely thank you for visiting our website https://klinikhaus.com/. At Klinik Haus, we place great importance on the privacy of our visitors and users.
This Privacy Policy applies to the collection, storage, transmission, or processing of your personal data through the website. The Klinik Haus Privacy Policy is subject to the General Data Protection Regulation of the European Union, which came into effect on May 25, 2018. To learn more about our privacy policy, please read the following policy.

1. DEFINITIONS
The following definitions are provided below for a clearer understanding of our Privacy Policy:
1. Personal Data: Refers to any kind of information related to identified or identifiable natural persons; the natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, 
2. Data Processing Activity: Any operation or set of operations performed on personal data or personal data sets, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction,
3. Restriction of Processing Activity: The marking of stored personal data to limit their processing in the future,
4. Data Controller: The natural or legal person, whether alone or jointly with others, who determines the purposes and means of the processing of personal data,
5. Data Processor: A natural or legal person, public authority, agency, or any other body that processes personal data on behalf of the data controller,
6. Data Recipient: A natural or legal person, public authority, agency, or any other body to whom personal data is disclosed, whether a third party or not,
7. Third Party: A natural or legal person, public authority, agency, or any other body other than the data subject, data controller, data processor, and persons who, under the direct authority of the data controller or processor, are authorized to process personal data,
8. Consent: The data subject's statement provided by a declaration or a clear affirmative action,
9. Personal Data Breach: A breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed,
10. Health Data: Personal data revealing information about the physical or mental health of a natural person, including the provision of health services.

2. LEGAL BASIS
At Klinik Haus, we process personal data in order to fulfill our contractual and legal obligations towards Users/Visitors/Patients and Healthcare Service Providers.

3. PURPOSE OF DATA PROCESSING ACTIVITY
The purpose of the data processing activity carried out by Klinik Haus in accordance with the law is to serve as a platform between users seeking healthcare services and healthcare service providers.

4. PROCESSED PERSONAL DATA
In accordance with legal and regulatory requirements, Klinik Haus processes the following, but not limited to, personal data to facilitate the use of the Klinik Haus website and provide better services to you:
Information and personal data related to your visits to the Klinik Haus website and platform usage, Registered User identification and contact information (name, surname, title, email address, phone number, address, postal code, etc.), Healthcare Service Provider identification and contact information, IP addresses, geographical location, browser type, referral source, duration of visit, page views, website interaction information and statistics, information about third-party websites, URLs of visited websites.

5. DATA COLLECTION AND USAGE
At Klinik Haus, we collect data through direct transmission from visitors, users, and healthcare service providers. Your personal data is collected when you register on the Klinik Haus website, when you wish to communicate with healthcare service providers, when you visit or view websites related to healthcare service providers, or third-party websites, and similar situations.
All information and data collected, including your personal data, will be used for purposes such as expediting and facilitating your requests, providing services, improving services, facilitating communication, resolving issues, conducting statistical research, and creating anonymous reports.

6. DATA SHARING
Klinik Haus may share data related to you for the purpose of providing the requested services, subject to the following circumstances and not limited to them:
1. With Healthcare Service Providers for the purpose of facilitating Healthcare services through our website,
2. With third-party subprocessors for data hosting centers, translation infrastructure services, database services, email synchronization services, marketing operational services,
3. With our business partners within the framework of our Privacy Agreement,
4. To the extent required by law,
5. In connection with legal proceedings, to establish, exercise, or defend our legal rights,
6. In response to lawful requests from public authorities.
The Klinik Haus website includes listings of various healthcare services, medical tourism, and medical services on a global scale. For the provision of these services, our website contains links to several independent websites separate from our company. Clicking on a link on any website not owned by Klinik Haus or not under the control of Klinik Haus implies your acceptance of that website's privacy policy.
Klinik Haus declares that it will take all necessary security measures to protect your personal data in electronic and other environments, and it will exercise maximum care to prevent unauthorized disclosure and breaches of your personal data. However, Klinik Haus disclaims any warranties or representations regarding the non-breach or non-disclosure of your personal data.

7. DATA STORAGE
Your personal data associated with the use of the website or platform is stored in a secure manner, both physically and/or electronically, in accordance with the principle of utmost care for privacy protection. All necessary technical and administrative measures are taken, and this is done in compliance with the relevant regulations. We assure you that we have implemented all necessary technical and administrative measures to securely store your personal data.

8. ACCESS TO DATA
In accordance with the provisions of the General Data Protection Regulation of the European Union, within the scope of the Right to Access of the Data Subject, when you use the Klinik Haus website, Klinik Haus will enable you, upon request, to access your personal data, as well as to correct, modify, and delete the information contained in your profile section.

9. RIGHTS OF THE DATA SUBJECT
Under the framework of the General Data Protection Regulation of the European Union, the data subject has the following rights:
1. To be informed whether personal data is being processed or not,
2. To withdraw consent for the processing of personal data,
3. To request information about the processing of personal data if it has been processed,
4. To know the purpose of processing personal data and whether it is being used accordingly,
5. To be informed about third parties, both within and outside the country, to whom personal data is transferred,
6. To request the correction of inaccurate personal data,
7. To request the deletion or destruction of personal data in case it has been processed in accordance with the law or the reasons requiring its processing have ceased,
8. To have the right to restrict processing,
8. To demand compensation for damages in case of unlawful processing of personal data that results in harm.
As the data subject, if you wish to exercise any of the rights mentioned above regarding your processed personal data, you can contact us at the following address: info@klinikhaus.com

10. LIMITATIONS REGARDING THE PRIVACY POLICY
The Klinik Haus Privacy Policy will be applicable solely to this website. It does not apply to healthcare service providers or other third parties present on the website. Therefore, Klinik Haus is not responsible for the privacy policies of other websites, including the collection or use of your personal data, in connection with links to other websites.

11. CHANGES TO OUR PRIVACY POLICY
Klinik Haus reserves the right to change the Privacy Policy at any time and regularly updates this privacy policy. To stay informed about updates and ensure that you agree to the changes, we recommend periodically checking the Privacy Policy. This privacy policy was last updated in May 2023.

12. CONTACT US
If you have any questions or comments regarding Klinik Haus's privacy policy concerning the website, please send your feedback to the mail address: info@klinikhaus.com Klinik Haus will get back to you as soon as possible.